Building Connections Beyond Telecom: e& Egypt’s Journey to Becoming a Best Place to Work

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Building Connections Beyond Telecom: e& Egypt’s Journey to Becoming a Best Place to Work

Discover how e& Egypt is fostering growth, connection, and innovation — building a workplace where people thrive.

e& Egypt
e& Egypt

e& Egypt entered the Egyptian market in 2007 and quickly became a leader in telecommunications, pioneering 3.5G and 4G services. As a fully digital operator, we offer a wide range of solutions including international calling, high-speed internet, ADSL, and fixed landline services.


  • Employee experience
  • Leadership

Beyond connectivity, we’re committed to empowering communities through initiatives in health, education, and innovation. With over 15 years of growth, our vision is to become Egypt’s Top Techco by delivering personalized, impactful services that enrich lives in a digital world.

How do you actively engage your employees?

Employee engagement is at the core of our culture. We run regular engagement surveys and develop action plans with business leaders, driving our engagement index to 85%.

Through digital channels like our app, intranet, and chatbots, we ensure open communication and easy access to information. We complement this with wellness initiatives, volunteering, and team-building activities to create a workplace where people feel heard, valued, and empowered.

Dalia El Gezery
Dalia El Gezery

CHRO

What are the most significant HR challenges faced by your industry today?

  • Transitioning to Tech: As the industry shifts to tech, recruiting and upskilling talent in AI, data, and cybersecurity is critical. We introduced structured learning and mandatory digital training to address this.
  • Embracing Change: We tackle cultural resistance to transformation through strong internal communication and inclusive programs like the “Blind Experience.”
  • Learning Amidst Workload: Employees are encouraged to complete at least 15 hours of learning annually via flexible digital platforms.
  • Fostering Inclusion: We partner with NGOs to ensure our facilities and culture are inclusive and accessible to all.

Could you share details about the teamwork activities offered to your employees?

Teamwork is central to our values. We encourage cross-functional collaboration through projects, mentorship, open workspaces, and digital tools. Social and recreational spaces promote informal connections, while our E-Appreciate program and Annual Recogni

Reflect on your experience with the Best Places to Work certification journey.

The certification journey has been both rewarding and insightful. It validated our focus on engagement, inclusion, and well-being while highlighting areas for further growth. Seeing our employees’ feedback reflected in the results has reinforced our belief in creating a people-first culture that drives both satisfaction and success.

What advice would you give to someone looking to implement the certification process for their organization

Focus on genuine employee engagement and continuous improvement. Use feedback to guide cultural and operational enhancements, embed inclusion and recognition in your leadership approach, and align the certification process with long-term business goals. Ultimately, a great workplace is built on trust, purpose, and people.

Backyardex: Creating Inspiring Workplaces Where Culture and Innovation Thrive

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Backyardex: Creating Inspiring Workplaces Where Culture and Innovation Thrive

Learn how Backyardex cultivates a workplace where culture, collaboration, and innovation come together to empower its people.

Backyardex
Backyardex

Backyardex is a leading company in the field of organizing conferences and events related to culture and technology. We are committed to delivering innovative and inspiring experiences for participants, focusing on providing rich content that meets the needs of the cultural and technological sectors.


  • Employee experience
  • Employee Wellbeing
  • Leadership

We aim to empower communities through knowledge exchange and foster interaction between businesses, professionals, and creatives within these industries. With our values of transparency, innovation, and sustainability, we strive to create an exciting environment for learning and growth in the conference industry.

How do you actively engage your employees?

We believe that success starts with an engaging and encouraging work environment. We provide diverse opportunities for interaction with our employees, ensuring open communication channels with leadership, as well as organizing team-building activities that enhance collaboration. We also offer continuous development programs to ensure that each individual can reach their full potential. We encourage employees to be part of the decision-making process when it comes to events and projects, which fosters a sense of participation and responsibility within the company.

What are the most significant HR challenges faced by your industry today?

One of the main challenges in the conference organizing industry is adapting to rapidly changing technologies and the evolving demands of audiences. Additionally, maintaining a balance between creativity and organizational needs can be challenging, especially with the high volume of events and managing multi-functional teams.

Our company addresses these challenges by investing in technological training and developing employees’ skills in areas such as digital event management and online engagement platforms.

Sara Alhusheyan
Sara Alhusheyan

HR & Administration Manager

Could you share details about the teamwork activities offered to your employees?

We offer a variety of teamwork activities designed to enhance collaboration between different teams and strengthen team spirit. These activities include interactive workshops where employees collaborate to solve event-related challenges, as well as recreational activities to foster personal bonds among team members. We also provide employees with opportunities to attend and participate in the conferences and events we organize, offering them hands-on learning experiences and the chance to exchange ideas with industry experts.

Additionally, we celebrate seasonal occasions with our employees, such as the annual Ramadan iftar, official holiday celebrations, and organizing dinner banquets after the successful completion of projects. From time to time, we also organize leisure activities such as shooting and camping. One of the most important ways we maintain strong connections within the team is through our annual celebrations, which allow us to meet everyone and spend quality time together.

Reflect on your experience with the Best Places to Work certification journey.

The journey to obtaining the Best Places to Work certification has been both challenging and rewarding. It provided us with a valuable opportunity to assess our work environment, identify areas for improvement, and enhance our employee development practices.

This experience has inspired us to strengthen our culture of openness and collaboration within the team, and it also highlighted the importance of creating a positive environment where everyone can grow and thrive.

Mohammad  Khoujah
Mohammad Khoujah

CEO

What advice would you give to someone looking to implement the certification process for their organization?

Our advice would be to approach the certification process as a strategic initiative focused on continuous improvement, rather than just seeking recognition. Companies should begin by understanding the needs of their employees and fostering consistent communication with them. It’s crucial to have a clear plan to ensure everyone is engaged in this process and motivated to actively participate. Additionally, organizations should be ready to make the necessary changes based on employee feedback and remain committed to providing an environment that promotes employee well-being and development.

BSH Egypt: Building a Thriving Workplace Through Innovation, Engagement, and Excellence

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BSH Egypt: Building a Thriving Workplace Through Innovation, Engagement, and Excellence

Learn how BSH Egypt fosters innovation, employee engagement, and excellence to create a thriving workplace.

B/S/H
B/S/H

BSH Egypt is a leading company in the home appliance industry, committed to innovation, quality, and sustainability. As part of the global BSH network, we leverage cutting-edge technology and local expertise to deliver high-quality products that enhance the daily lives of our customers.


  • Benefits
  • Employee experience
  • Employee Wellbeing

Our operations in Egypt focus on fostering a strong company culture, prioritizing employee well-being, and contributing to the community through various CSR initiatives.

How do you actively engage your employees?

At BSH Egypt, employee engagement is a cornerstone of our HR strategy. We offer regular training programs, mentorship opportunities, and career development plans to ensure professional growth. Additionally, we organize employee recognition programs, well-being initiatives, and open forums to encourage collaboration and feedback. Our goal is to create an inclusive and dynamic work environment where employees feel valued and empowered.

What are the most significant HR challenges faced by your industry today?

The home appliance industry faces several HR challenges, including talent acquisition in a competitive market, adapting to rapid technological advancements, and maintaining high employee retention rates.

Additionally, ensuring continuous skill development and aligning with evolving workplace expectations are key areas we focus on to maintain a motivated and future-ready workforce.

Heba El Sherif
Heba El Sherif

Head of Human Resources

Could you share details about the teamwork activities offered to your employees?

We believe in fostering a strong team spirit through various initiatives. Our employees participate in team-building activities, interactive workshops, and cross-functional projects. We also encourage engagement through sports events. These activities enhance collaboration, communication, and overall job satisfaction.

Reflect on your experience with the Best Places to Work certification journey.

The Best Places to Work certification journey has been a transformative experience for BSH Egypt. It provided us with valuable insights into employee satisfaction, workplace culture, and areas for improvement. Achieving this certification reaffirms our commitment to maintaining an exceptional work environment and continuously enhancing our HR practices.

What advice would you give to someone looking to implement the certification process for their organization?

Organizations considering the Best Places to Work certification should start by fostering a culture of transparency and employee engagement. Regularly seeking feedback, addressing employee concerns, and implementing meaningful HR initiatives are crucial. Aligning leadership with HR strategies and ensuring continuous improvement will not only help in achieving the certification but also in building a thriving workplace.

Emkan Education: Building a Thriving Workplace and Achieving Best Place to Work Certification

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Emkan Education: Building a Thriving Workplace and Achieving Best Place to Work Certification

Learn how Emkan Education created a thriving workplace and earned the prestigious Best Place to Work certification

Emkan Education
Emkan Education

Emkan Education is a human capital consultancy and education development company based in Saudi Arabia. We provide consultancy services to public, private, and not-for-profit institutions.


  • HR Practices
  • Employee experience

We also work with school operators, educators, and investors by supporting them with developing and establishing new schools, building capabilities of existing schools, and providing training services.

How do you actively engage your employees?

We facilitate year round online and F2F events on special occasions, we also meet on a weekly basis as a company to share news and updates and celebrate achievements. We meet once a year during an end of year retreat for all employees, to announce the achievements of the year, and announce the strategy, vision and goals for the upcoming year. We also host group celebration events on national holidays and events.

What are the most significant HR challenges faced by your industry today?

  • High Turnover
  • Lack of expertise in the field of consulting in education

Could you share details about the teamwork activities offered to your employees?

We are committed to fostering continuous professional growth by offering a comprehensive development program that includes both individual and group learning opportunities. Our program features personalized professional development plans, live workshops and sessions led by internal and external experts, and a yearly subscription to Udemy Business, granting all employees unlimited access to a vast library of online courses.

Reflect on your experience with the Best Places to Work certification journey.

It was an amazing journey. It gave us a thorough insight and analysis of our performance and culture as a company, and the way to improve and develop further to be the best in what we do best.

What advice would you give to someone looking to implement the certification process for their organization?

I would highly recommend applying and going for it. Even if the company doesn't qualify, it will at least receive the needed recommendation for improvement and a guide to excellence.

Excellence in Community: The BSH Home Appliances Journey

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Excellence in Community: The BSH Home Appliances Journey

Learn how BSH Home Appliances cultivates a vibrant community, fostering excellence and innovation while prioritizing employee engagement and well-being.

B/S/H
B/S/H

BSH Home Appliances is one of the world's leading home appliance companies housing elite brands such as Bosch, Siemens, Gaggenau . We are the largest home appliance manufacturer in Europe. In the Middle East, we are serving our consumers spread in nine 
countries (UAE, KSA, Kuwait, Qatar, Bahrein, Oman, Pakistan, Afghanistan, Maldives).


  • Culture
  • Employee experience

At our organization, we're more than just a workplace; we're a tight-knit community driven by a shared vision of excellence. we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.

How do you actively engage your employees?

Engaging our employees is at the heart of our culture. We foster a culture of open communication and transparency, where everyone's voice is heard and respected. A pivotal success story that has worked out well for us is having a dedicated group of engagement ambassadors from different functions who come together with the sole purpose of employee engagement and collaboration. Strong communication platforms have been designed virtually and onsite that allows for open dialogue and opportunities for cross cultural collaboration. We are constantly looking for ways to innovate and leverage the global resources we collectively have as a company. Our efforts have been directed to become a resilient output driven organization while keeping our employees in the center of this vision, looking at areas to provide a personalized experience for them. Additionally, we organize various team-building activities, wellness programs, and social events to promote camaraderie and well-being among our staff. We also lean on our internal ERG’s for guidance and support.

What are the most significant HR challenges faced by your industry today?

There has been a dynamic shift from an employee perspective on expectations from an employer. They want to be assured that they belong to a community that strives to constantly better itself. This requires for us to evolve some of the conventional practices and adapting them to newer ways of working. We have tried to imbibe this in our day to day processes, thereby empowering the individual.

In our industry, attracting and retaining top talent is a constant challenge. The rapidly changing landscape requires us to stay agile and adaptable, ensuring our people is equipped with the necessary skills and knowledge. Additionally, fostering a diverse and inclusive workplace remains our number one priority, as we believe that different perspectives fuel innovation and drive success.

BSH
Tomás Alonso and Faik Serkan Ergun

CEO and CFO

Could you share details about the teamwork activities offered to your employees?

Teamwork is fundamental to our success, and we offer a variety of activities to strengthen collaboration and camaraderie among our teams. From team-building workshops, to volunteering opportunities and sports leagues, employee resource groups, we provide a range of experiences tailored to different interests and preferences. These activities not only promote teamwork but also foster a sense of belonging and mutual support among our employees. We also offer professional collaboration across functions through digital platforms with our global colleagues.

Reflect on your experience with the Best Places to Work certification journey.

Participating in the Best Places to Work certification journey has been an insightful experience for us. It has not only validated the efforts we've put into creating a positive work environment but also provided valuable feedback for further improvement. The process itself was rigorous yet rewarding, as it encouraged us to reflect on our practices and think about meaningful changes we would incorporate based on employee feedback. Being recognized as the best place to work in the UAE is a testament to our commitment to our people and our culture of excellence.

What advice would you give to someone looking to implement the certification process for their organization?

Our advice would be to approach the certification process with an open mind and thorough authenticity. There has to be a desire to enhance your workplace culture. Listen to your employees' feedback and take proactive steps to address any areas of improvement. Engage your team members throughout the process, as their input is invaluable in shaping a positive work environment. Most importantly, view the certification journey as an ongoing commitment rather than a one-time achievement, continuously striving to create a workplace where everyone thrives.

Invita's Dynamic Approach to Partnerships and Employee Engagement

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Invita's Dynamic Approach to Partnerships and Employee Engagement

Learn how Invita fosters a culture of continuous learning and growth to empower its employees and deliver exceptional CX solutions.

Invita
Invita

Invita Company is a leading provider of comprehensive CX business solutions, specializing in customer support services and technological innovations. As a dependable partner for companies across various industries, Invita has a track record of providing outstanding services to a wide range of clients. We are always researching new markets to enter and evaluating existing ones. Our success is based on the success of our customers. Our unwavering dedication to client satisfaction and sincere desire to improve enterprises is what motivates us. By use of strategic partnership and an emphasis on ongoing enhancement, we continue to be committed to providing unmatched worth to our customers.


  • Employee experience
  • HR Practices
  • Leadership

At Invita, we recognize the value of strategic partners and the efficacy of teamwork. Through collaboration with discerning partners, we have been able to enhance and broaden our range of services. Because of these partnerships, we are now able to offer our clients a greater selection of solutions to suit their particular requirements. Through our collaborations, we have been able to provide comprehensive and customized solutions that promote corporate expansion, ranging from technology integration to advanced consulting services. We are dedicated to growing our customer base and taking advantage of new growth prospects as we move to the future.

How do you actively engage your employees?

A vital component of any organization's success is its ability to engage its workforce. It includes the emotional bond, dedication, and engagement that workers have with their work and the company they work for, going beyond simple job happiness. Creating a culture of great employee engagement is not only a goal, but a strategic need at Invita. Here are a few methods we employ: Establishing Clear Organizational Values and Purpose, Creating Opportunities for Growth and Development, Encouraging Open and Transparent Communication, Leveraging Technology for Seamless Communication, Building Cross-Functional Teams and Encouraging Collaboration, Promoting a Culture of Knowledge Sharing, Implementing a Comprehensive Recognition Program, Tailoring Rewards and Incentives to Motivate Employees, Offering Flexible Work Arrangements, Prioritizing Employee Well-being Initiatives, Leadership plays a pivotal role in driving employee engagement. Managers are on the frontline when it comes to employee engagement. They have the power to create a positive work environment, provide support, and recognize and reward employees' efforts. Empowering managers with the tools and resources to foster engagement ensures that it becomes ingrained in the everyday cultur

What are the most significant HR challenges faced by your industry today?

Attracting and keeping top talent has become a vital issue for firms looking to stay ahead in the highly competitive employment market of today.

Invita understands how important it is to have a knowledgeable and driven staff in order to propel organizational success. Turnover is a common challenge faced by the CX industry and Invita is no exception. Undoubtedly, this is the most ongoing challenge. 

Rahul Bhalla
Rahul Bhalla

Chief Executive

Could you share details about the teamwork activities offered to your employees?

At Invita, fostering teamwork is integral to our company culture, as we believe it's essential for achieving our goals and maintaining a positive work environment. We offer a variety of activities to encourage collaboration, communication, and camaraderie among our employees. This includes collaborative projects aimed at promoting synergy, communication exercises to enhance interpersonal skills, and team-building exercises focused on developing leadership and trust. Additionally, we host annual Ghabga celebrations, special fun day activities like pizza and ice cream days, Invita anniversary celebrations, EID festivities, and distribute awards and certificates to recognize and motivate our team members, contributing to a culture of collaboration and continuous improvement.

Reflect on your experience with the Best Places to Work certification journey?

To put it simply, the experience was ideal. From beginning to end, the BPTW team's support was unwavering. The strategy was thorough and comprehensive, from promoting the certification to acknowledging our victory.

What advice would you give to someone looking to implement the certification process for their organization?

The journey towards Best Places to Work accreditation proved transformative for Invita, far beyond a mere survey. It served as an eye-opener, enriching our practices in numerous ways. We embraced a visionary leadership approach, fostering a culture of cooperation and trust. Employee empowerment became a priority, emphasizing training, development, and ongoing education. By prioritizing employee well-being and establishing a healthy work-life balance, we ensured a supportive environment. Moreover, we championed diversity and inclusivity, honoring divergences to build a more dynamic workforce. Through acknowledging and celebrating success, we generated prospects for development and progress. Lastly, we committed to maintaining excellence through methods of ongoing development and prospective achievement, solidifying our commitment to growth and improvement.

Beyond Hospitality: Mövenpick's Recipe for Employee Engagement and Social Impact

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  • 5m

Beyond Hospitality: Mövenpick's Recipe for Employee Engagement and Social Impact

Discover Mövenpick Hotels' unique approach to employee engagement and social impact, transcending traditional hospitality norms.

Mövenpick
movenpick

Mövenpick Hotels & Resorts, a proud member of the globally recognized Accor Hotels group, stands as a prominent premium hotel brand with five iconic properties strategically situated in key destinations across the Kingdom of Hashemite Jordan.


  • Benefits
  • Culture
  • Relationships

Renowned for association with five-star high-quality service, Mövenpick Hotels & Resorts caters to the discerning needs of both business and leisure travelers. The group portfolio includes not only opulent accommodations but also vibrant family resorts that promise an immersive blend of relaxation and entertainment. Guests can indulge in the epitome of hospitality with award-winning spa facilities, savor culinary delights from top-notch restaurants, and experience unparalleled catering services. Mövenpick Hotels & Resorts is committed to providing a distinctive and memorable experience, ensuring every guest enjoys the finest in hospitality within the heart of Jordan's most sought-after destinations.

How do you actively engage your employees?

Mövenpick Hotels & Resorts prioritizes a dynamic workforce in line with Accor Hotels' corporate responsibility ethos of "Diversity, Equity, and Inclusion." Our extensive employee engagement initiatives encompass diverse professional growth avenues. From entry-level to top management, our team undergoes comprehensive training to stay abreast of industry standards. Annual surveys gather feedback, enabling us to address concerns and drive improvements. Recognizing outstanding performance, we offer tailored development plans, including access to online courses, bonuses, salary increments, and global exposure opportunities within Accor. We foster a positive work culture through team-building activities, outings, awards, incentives, and volunteer initiatives. Our commitment to employee well-being underscores our belief that a fulfilled team is vital to our success.

What are the most significant HR challenges faced by your industry today?

In the hospitality industry's dynamic landscape, Mövenpick Hotels & Resorts faces a major challenge in hiring. This challenge stems from various factors, including disparities between candidates' skills, education, and language proficiency versus their salary expectations. Notably, many applicants expect high salaries despite limited experience, which slows down hiring. Balancing diverse applicant skills and expectations with operational needs is crucial for Mövenpick. Addressing this industry-wide trend requires a strategic recruitment approach.

Mövenpick Hotels & Resorts is dedicated to addressing these challenges head-on, employing innovative solutions to streamline the hiring process and attract a qualified and diverse workforce. By recognizing and actively engaging with the evolving dynamics of the job market, we aim to maintain our commitment to excellence while navigating the complexities of contemporary HR challenges in the hospitality sector.

Michael Nugent
Michael Nugent

Vice President Operations

Could you share details about the teamwork activities offered to your employees?

At Mövenpick Hotels & Resorts, fostering a collaborative culture is key to our service excellence commitment. We prioritize teamwork, recognizing the importance of each individual's role in our daily operations. By valuing and nurturing every team member's contribution, we ensure they understand and feel their significance in Mövenpick's success. This collaborative mindset shapes our organizational structure, promoting mutual respect, support, and a shared dedication to exceptional service. Emphasizing teamwork is fundamental to delivering outstanding guest experiences. We strive to create a workplace where every contribution is celebrated, aligning with our goal of service excellence.

Reflect on your experience with the Best Places to Work certification journey

Embarking on the journey to obtain the Best Places to Work certification has been transformative for Mövenpick Hotels & Resorts. This recognition has not only generated local interest but also elevated our status as the employer of choice, especially among aspiring hoteliers, with a notable increase in female candidates. The certification validates our commitment to a positive and inclusive workplace culture, making us a magnet for top talent in the hospitality industry. We are proud to be a preferred destination for those seeking fulfilling career opportunities. An extraordinary highlight was our participation in the Aqaba Career Expo organized by UN Women, where we showcased our dedication to creating an inclusive and supportive work environment. This journey has affirmed our position as a leading employer and reinforced our commitment to excellence in hospitality. We look forward to raising the bar for workplace standards and continuing to attract and retain the best talent in the industry.

What advice would you give to someone looking to implement the certification process for their organization?

Implementing a "Best Places to Work" certification process necessitates meticulous planning, thoughtful assessment, and an unwavering commitment to fostering a positive work environment. Drawing from our experience at Mövenpick, valuable advice for organizations considering this transformative path includes understanding the certification criteria, actively seeking employee feedback, securing leadership commitment, addressing employee concerns transparently, providing professional development opportunities, implementing recognition and rewards programs, fostering communication and transparency, emphasizing continuous improvement, and promoting diversity and inclusion. Achieving and maintaining this certification demands ongoing dedication, collaboration, and a genuine commitment to prioritizing employee well-being and satisfaction.

Creating a Vibrant Workplace Culture: Rewaa's Journey to Best Workplace Environment Certification

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Creating a Vibrant Workplace Culture: Rewaa's Journey to Best Workplace Environment Certification

Learn how Rewaa fosters a dynamic and inclusive workplace culture, setting the standard for excellence in employee satisfaction and organizational success.

Rewaa HR team
Rewaa

Rewaa, a dynamic technology company offering Software as a Service (SaaS) solutions for retail, has experienced an impressive 600% annual growth since its inception in 2019.


  • Culture
  • Employee experience

Catering to a diverse range of merchants, including retail store owners, restaurant proprietors, and service providers, Rewaa provides essential tools such as advanced accounting software, inventory management, point of sale systems, and promotional offer platforms. In 2024, Rewaa proudly secured the Best Place to Work certification in the Kingdom of Saudi Arabia, a testament to its commitment to employee empowerment and a positive work experience.

How do you actively engage your employees?

At Rewaa, our approach to employee engagement is centered on fostering open communication and a supportive culture. We prioritize platforms like 'Rewaa Listens' to encourage employees to freely express their ideas and concerns. Regular team meetings, one-on-one check-ins, and town hall sessions ensure everyone feels heard and engaged. Additionally, we value recognition and rewards as vital components of our employee appreciation strategy. Our robust program includes both formal and informal acknowledgment, such as shout-outs in meetings and tangible rewards, to celebrate our employees' efforts and achievements.
Professional development is a cornerstone of our employee-centric strategy at Rewaa. We invest in continuous learning opportunities through training programs, workshops, and mentorship to support our employees' career growth. Moreover, we offer tailored programs for fresh graduates, ensuring they have the necessary resources to kickstart their professional journey. Alongside professional growth, we prioritize the well-being of our employees. From wellness programs to flexible work arrangements and mental health support, we strive to create a positive work-life balance. Our commitment extends to fostering an inclusive culture where diversity is celebrated, ensuring every employee feels valued and supported.

What are the most significant HR challenges faced by your industry today?

The HR landscape in our industry presents several significant challenges. Attracting top talents globally, especially from leading SaaS companies, poses a constant demand for strategic recruitment efforts. In the Saudi market, grappling with inflation in compensation and benefits adds complexity to maintaining competitive packages. Retaining high-performing individuals is a challenge amidst fierce competition. Additionally, ensuring the effective engagement of remote working employees requires dedicated attention. The ongoing need for automating HR processes through the integration of technology and AI further compounds the dynamic challenges faced by HR professionals in our industry.

Receiving the award for 'Best Workplace Environment' is a reflection of our commitment to empowering every employee to excel in their professional journey by adhering to our principles, which include providing value-added solutions, innovation in products, taking full responsibility, fostering mutual trust, building and maintaining positive relationships.

Ammar Hennawi
Ammar Hennawi

Human Resources Director

Could you share details about the teamwork activities offered to your employees?

Rewaa prioritizes fostering a strong sense of teamwork and camaraderie among its employees through a variety of engaging activities. These include special events aligned with cultural and religious occasions such as Eid Al-fitr & Al-adha, Ramadan, Annual Town Hall, and Founding Day. Team-building efforts extend beyond the office, with each department participating in activities designed to strengthen relationships. Icebreaking events like Coffee Day, Tea Day, Pizza Day, Photography Day, Women’s Day, Happiness Day, and Heritage Day contribute to a vibrant and enjoyable workplace culture. Notably, initiatives for international employees aim to enhance loyalty by bringing them to the Saudi headquarters in Riyadh, providing opportunities to connect with colleagues and experience the rich cultural activities Riyadh has to offer, such as group outings to the Riyadh Season event. Additionally, personal occasions like marriages and graduations are celebrated, reinforcing the organization's commitment to recognizing and appreciating the personal milestones of the employees.

Reflect on your experience with the Best Places to Work certification journey

The experience was smooth. We had a chance to reflect on our HR processes, assess what we do, and discover the areas of improvement. Furthermore, employees had the chance to reflect on the leadership and HR practices, compensation and benefits, teamwork and relationships, employee engagement, workplace policies and procedures, and corporate social responsibility.

What advice would you give to someone looking to implement the certification process for their organization?

For organizations considering starting the certification process, it is crucial to first comprehend the value and procedures involved by engaging with representatives from Best Places to Work (BPTW). They must prioritize the development and enhancement of their HR management areas outlined in the BPTW surveys. Applying for the certification early is advised to allow ample time for necessary improvements if the minimum score is not initially achieved, presenting the opportunity to redo the assessments. Organizations must internally market the BPTW certification to ensure all employees recognize its significance in advance, as well as gain leadership and upper management buy-in for the certification process, and strategically plan how and where the achievement will be marketed to maximize the impact.

Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

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  • 5m

Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

Learn how McDonald's Jordan prioritizes inclusivity and employee well-being through special programs, benefits enhancements, and dynamic workplace culture, reflected in their commitment to employee engagement and participation in the Best Places to Work certification journey.

McDonald's Jordan
McDonald's

McDonald's Jordan achieved notable success last year by reviewing and improving employee benefits and compensation, including updates to salary scale, incentives, insurance, and transportation facilities. These enhancements reflect the company's dedication to prioritizing employee well-being and satisfaction.


  • Culture
  • Employee experience
  • HR Practices
  • Leadership

McDonald's Jordan, with a workforce of 3,100 employees, not only strives to be an excellent workplace but also implements special employment programs. These initiatives cater to university students and individuals with special needs, including those with Down syndrome. Through these programs, McDonald's Jordan showcases its dedication to inclusivity and equal employment opportunities for a diverse range of individuals.

How do you actively engage your employees?

Our company fosters a collaborative and flexible culture, prioritizing employee engagement through accessible training, swift decision-making, and a non-hierarchical structure that encourages the best ideas. We support community outreach and individual initiatives, promoting autonomy and a performance-driven environment. With competitive salaries, open communication, and recognition programs, we aim to create a dynamic and inclusive workplace where employees thrive as micro-entrepreneurs in their respective fields.

What are the most significant HR challenges faced by your industry today?

Our ultimate aim is to foster an environment where every individual feels valued, empowered, and motivated to excel. Acknowledging the challenges ahead, including communication barriers and diversity issues, we are dedicated to actively addressing these obstacles to reinforce our commitment to inclusivity and empowerment within our team.

We are committed to cultivating an inclusive, collaborative, and growth-oriented culture where our employees' professional development is a priority, supported by competitive benefits and a focus on work-life balance.

Taher AL Titi
Taher AL Titi

Human Resources Senior Manager

Could you share details about the teamwork activities offered to your employees?

We employ various strategies to promote team cohesion and employee engagement within our organization. Through our Social Committee's efforts, we organize diverse events and activities fostering camaraderie among colleagues. Additionally, we prioritize effective communication by offering toll-free numbers and other platforms for open dialogue. Volunteer opportunities with Ronald McDonald House Charities encourage teamwork and social responsibility. Our team bonding activities are designed to instill our core values and foster a sense of unity. We maintain motivation through dynamic calendars, restaurant incentives, and global and local recognition programs like the President and Ray Kroc Awards and Employee of the Month. Regular team activities, yearly incentives plans, and celebratory annual parties further enhance our collaborative and positive work environment.

Reflect on your experience with the Best Places to Work certification journey

The Best Places to Work certification journey has been enlightening for our organization. The two-step process, focusing on key workplace factors and including employee surveys and HR assessments, has provided valuable insights. The employee survey has been instrumental in understanding our workforce's sentiments, while the HR assessment ensures our practices align with industry standards. Despite challenges, this journey has driven positive change, reinforcing our commitment to creating an exceptional workplace where everyone thrives.

What advice would you give to someone looking to implement the certification process for their organization?

If you're considering implementing the certification process for your organization, my advice is to embrace it wholeheartedly. This program partners with diverse organizations across industries, providing an excellent tool to measure, benchmark, and enhance HR practices. It not only offers valuable insights but also grants access to tools and expertise crucial for delivering effective and sustainable change. Embracing this certification process can be a transformative journey toward creating a workplace that thrives and evolves with the best industry standards.

Estarta: Leading the Way in IT Services and Talent Management

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  • 5m

Estarta: Leading the Way in IT Services and Talent Management

Learn how Estarta cultivates a culture of trust, collaboration, and innovation to actively engage employees and achieve recognition as one of the top workplaces in Jordan.

Estarta
Estarta

Specialized in delivering Information Technology focused front- and back-office Business Process Outsourcing services, Managed & Professional services and Intellectual Property & System Integration services, Estarta excels in hiring, developing, growing, and managing high-value talent, delivering a quality-driven customer experience.


  • Culture
  • Employee experience
  • HR Practices

Estarta, headquartered in the capital of Jordan, emerged as a result of a successful merger between two leading IT companies founded in 1991, an investment by Microsoft Corporation in 2002 followed by an investment by Cisco Systems in 2004. 

How do you actively engage your employees?

Estarta empowers its employees by promoting a culture of trust, collaboration, and innovation, as well as careful planning, support, and communication from the management with clear expectations, feedback, and recognition from and to all employees.

What are the most significant HR challenges faced by your industry today?

The main HR challenges that the ICT industry faces today are attracting, retaining, and developing talent, as well as staying updated with the latest technological trends. Corporate responsibility activities are alive and being illustrated in our partnership with many Corporate Social Responsibility institutes, employee constant representation in different workshops and conferences, and training with full participation and outstanding results.

At Estarta, we organize various teamwork activities for our employees, practices, programs, and partnerships that address issues such as human rights, diversity, sustainability, and ethics.

Mohammad Sulieman Taher Shkakhwa
Mohammad Sulieman Taher Shkakhwa

Senior Director of HR & Admin

Could you share details about the teamwork activities offered to your employees?

Estarta was recently recognized as one of the top 8 “Best Places to Work” in Jordan for the year 2023. Achieving the award was a great journey yet very challenging, making sure to implement best workplace practices, policies, and procedures, in addition to hard work from all teams collaborating in harmony to achieve best practices in the workplace.

Reflect on your experience with the Best Places to Work certification journey.

When seeking the Best Places to Work certification, we actively pursued our mission by undertaking the necessary steps to meet the outlined processes and criteria. This involved aligning employees with Estarta's vision and mission, fostering transparent communication, providing comprehensive support for employee learning and development, recognizing and rewarding employee performance, promoting teamwork and collaboration, and offering leadership guidance and support. All these initiatives were implemented in light of our vision and mission, adding a special Estarta touch, with the goal of bringing about the substantial positive change we aspire to see in our work environment.

What advice would you give to someone looking to implement the certification process for their organization?

Hard work pays off, and after constant implementation and work, we have achieved the certification. This is a proof of our dedication and a valuable Estarta vision. We are proud of our great employees and the support they paid for and received along the way in achieving the Best Places to Work Award.

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