About the company
Konecta Group is a leading provider of customer experience solutions, offering innovative and tailored services that help businesses build strong, lasting relationships with their customers. We specialize in customer service, technical support, and sales solutions across various industries. Our dedicated team delivers high-quality, efficient, and flexible services, with a focus on driving customer satisfaction and business growth. With a strong commitment to excellence, Konecta Group fosters a collaborative and dynamic work environment, empowering employees to thrive and contribute to our ongoing success.
Life at company
Ranking
| Lister |
Ranking position |
| Top Workplaces in Romania 2024 |
#10 |
| Top Workplaces in Europe 2024 |
#21 |
| World Top Workplaces 2024 |
#30 |
| Top Workplaces in Europe 2023 |
#24 |
| Top Workplaces in Romania 2022 |
#3 |
| World Top Workplaces 2022 |
#12 |
| Top Workplaces in Europe 2021 |
#18 |
Certification details
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
The physical environment is appropriate to the type of work I do
The physical environment allows me to be effective
For similar jobs, with equal qualification and experience, do you think there is a gap between men and women wages?
Quotes from the team
“Over the past years, we have implemented comprehensive strategies that prioritize employee satisfaction, professional growth, and innovation. Our approach to smart work models and robust support systems has been instrumental in achieving this accolade. This award is a clear indication that our efforts to build a resilient and forward-thinking organization have resonated well with our team.“
Laura Dragomir
Operational Unit Manager
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
All staff are entitled to receive training
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
I do my part to meet or exceed the expectations of our internal / external clients
For similar jobs, with equal qualification and experience, do you think there is a gap between men and women wages ?
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
I do my part to meet or exceed the expectations of our internal / external clients
I do my part to constantly improve our ways of working
My manager demonstrates integrity and ethics at all times
Quotes from the team
"Being named the BEST PLACE TO WORK for five years running is a true reflection of the positive environment and strong team spirit we've cultivated at Konecta Albania. This certification is a celebration of our team's hard work, dedication, and the vibrant workplace culture we've built together. We are honored by this recognition and will continue to strive for excellence in all we do."
Armira Hoxha
Operations Director
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
I do my part to meet or exceed the expectations of our internal / external clients
My manager clearly sets goals and expectations for me
My manager demonstrates integrity and ethics at all times
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
My manager demonstrates integrity and ethics at all times
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
My manager works with me to find ways to develop and thrive in my work
My manager clearly sets goals and expectations for me
Overall employee experience score
Results overview
In terms of growth opportunities, do you think there are equal chances between women and men ?
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
My manager clearly sets goals and expectations for me
I do my part to meet or exceed the expectations of our internal / external clients
My manager takes steps to support my health and well-being where appropriate
Overall employee experience score
Results overview
In terms of opportunities for development, do you think there is equal opportunities between women and men ?
Individual differences (gender, ethnicity, color, religion, age, disability, origin, family ties, etc.) do not affect the way people are treated here
My supervisor clearly sets goals and expectations for me
My supervisor regularly gives me feedback, which helps me improve my performance
I do my part to constantly improve our ways of working
