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Estarta: Leading the Way in IT Services and Talent Management

Learn how Estarta cultivates a culture of trust, collaboration, and innovation to actively engage employees and achieve recognition as one of the top workplaces in Jordan.


Specialized in delivering Information Technology focused front- and back-office Business Process Outsourcing services, Managed & Professional services and Intellectual Property & System Integration services, Estarta excels in hiring, developing, growing, and managing high-value talent, delivering a quality-driven customer experience.

  • Employee experience
  • HR Practices
  • Leadership

Estarta, headquartered in the capital of Jordan, emerged as a result of a successful merger between two leading IT companies founded in 1991, an investment by Microsoft Corporation in 2002 followed by an investment by Cisco Systems in 2004. 

How do you actively engage your employees?

Estarta empowers its employees by promoting a culture of trust, collaboration, and innovation, as well as careful planning, support, and communication from the management with clear expectations, feedback, and recognition from and to all employees.

What are the most significant HR challenges faced by your industry today?

The main HR challenges that the ICT industry faces today are attracting, retaining, and developing talent, as well as staying updated with the latest technological trends. Corporate responsibility activities are alive and being illustrated in our partnership with many Corporate Social Responsibility institutes, employee constant representation in different workshops and conferences, and training with full participation and outstanding results.

At Estarta, we organize various teamwork activities for our employees, practices, programs, and partnerships that address issues such as human rights, diversity, sustainability, and ethics.

Mohammad Sulieman Taher Shkakhwa
Mohammad Sulieman Taher Shkakhwa

Senior Director of HR & Admin

Could you share details about the teamwork activities offered to your employees?

Estarta was recently recognized as one of the top 8 “Best Places to Work” in Jordan for the year 2023. Achieving the award was a great journey yet very challenging, making sure to implement best workplace practices, policies, and procedures, in addition to hard work from all teams collaborating in harmony to achieve best practices in the workplace.

Reflect on your experience with the Best Places to Work certification journey.

When seeking the Best Places to Work certification, we actively pursued our mission by undertaking the necessary steps to meet the outlined processes and criteria. This involved aligning employees with Estarta's vision and mission, fostering transparent communication, providing comprehensive support for employee learning and development, recognizing and rewarding employee performance, promoting teamwork and collaboration, and offering leadership guidance and support. All these initiatives were implemented in light of our vision and mission, adding a special Estarta touch, with the goal of bringing about the substantial positive change we aspire to see in our work environment.

What advice would you give to someone looking to implement the certification process for their organization?

Hard work pays off, and after constant implementation and work, we have achieved the certification. This is a proof of our dedication and a valuable Estarta vision. We are proud of our great employees and the support they paid for and received along the way in achieving the Best Places to Work Award.

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