They only celebrate When Everyone Can. As 70% of our employees are in Sales-related roles, it’s important that they always feel connected to each other and to the Leadership Team as, they know how vital each person is to the team success.

It is crucial that each of the people are focused on what’s important for them to succeed today and there is also a common expectation that all of their colleagues will be doing their part in the best interests of the team.  The reason is that people really care about each other.  Not just about being successful, but the ability to draw on each other’s strengths to continue to drive the overall company forward in good and in bad times.

They encourage employees to attend conferences and development workshops to allow them to enhance their knowledge, improve situation awareness, encourage “future-thinking” and to gain new insight from external sources.

The company is committed to helping the community. They support organizations, such as UNAIDS as well as support and attend country-wide events like “Run for a Cause” and “World Teachers Day”. Their individual employees also have charitable causes that they support.  The Filipino culture is one of helping and supporting others, so it is no surprise that the culture of our company is also very proud to be that way.

The company strongly encourages the development of expertise and mastery of any given role. However, along with the depth of a skill set, which allows an individual to perform at a level that is higher than needed most of the time, iNova believes strongly in a breadth of understanding across the organization.

The sharing of skills, learning on the job and from others, the transfer, rather than storage of knowledge is important but most is to encourage coaching and mentoring across the organization. They provide the team members the opportunity to learn both, formally and informally. There are competency-based training programs conducted almost every quarter for the Sales team to be fully equipped in their roles. They consider how they can provide challenging assignments to “ready-now” or “ready-soon” employees in preparation for higher roles. 

The foundation of the company success is the caring culture, together with a focus on high performance. They enable and empower the team members globally to think and act with an entrepreneurial spirit, exercise sound judgment and enjoy what they do. The values contribute to fostering a truly inclusive workplace and guide how they perform, work together, respect each other, communicate and practice leadership. They are evident in their work every day.

A year full of employee engagement activities such as sports events (football &cricket), family day, women day, men day, giving back to the community initiatives

The company organizes a campaign of blood donation, and labor Iftar during Ramadan month, pass the bottle initiates to distribute water across Kuwait in the month of July, beach clean-up

Integrity, Respect, Professionalism, Innovation, Commitment.

Passion 4U , Sport Club and the X-tra Mile Game are initiatives that take place each year in Teleperformance Albania to promote wellbeing and healthy life style of our employees.

In Teleperformance Albania, the employees can grow professionally with JUMP and TP E-INSTITUTE. JUMP! is a development program created to prepare high-potential employees to take on leadership positions in the company. In addition, Teleperformance provides industry-leading training to its teams, stimulating personal development through an e-learning solution focused on leadership needs, with high level courses and close monitoring. The e-Institute has been developed to enhance the employees’ skills and to support their growth as our future leaders.

The company has a CSR Program (Corporate Social Responsibility) which include:

• Citizen of the World: Teleperformance charitable initiatives to help some of the world’s most vulnerable children meet their basic survival needs and ultimately reach their individual potential
• Citizen of the Planet: Teleperformance’s commitment to reduce its environmental impacts by implementing and disseminating sustainable practices for a greener world future
• United Nations Global Compact: Teleperformance embraces, practices and disseminates the Principles of the UNGC, a set of core values in the areas of human rights, labor standards, the environment, and anti-corruption.

• High Engagement
• Patient Oriented
• Transparent and Trust
• Friendly and people oriented
• Dynamics

• Many Engagement initiatives, like Ride with a Rep where office based managerial employees can interact and go with field force employees in their visits.
• Career Counselor initiatives, where individual can have career/life coaching session with the counselors in a very confidential manner.

The company has special programs for Saudization and more partnership with government and universities. The company is also in full alignment with the vision of 2030 in the kingdom including empowering females. They have designed specific program (Women Empowerment) where they developed many initiatives that can support in advancing females in the company.

• Tailored Training Program for each employee.
• Training Calendar all over the year.
• E-Learning Platform for different skills
• Leading Self and Leading others.

• Care for people
• Ambitious
• Action oriented
• Entrepreneurial
• Agile

• Breakfast with CEO
• Ramadan Iftar
• Mothers day
• Regular town hall meetings
• S&M cycle meetings
• Entrepreneurial Innovation team consisting of junior and senior employees from different functions to drive innovation in organization (not anymore scientific committee)
• CSR club