Creating a Vibrant Workplace Culture: Rewaa's Journey to Best Workplace Environment Certification

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Creating a Vibrant Workplace Culture: Rewaa's Journey to Best Workplace Environment Certification

Learn how Rewaa fosters a dynamic and inclusive workplace culture, setting the standard for excellence in employee satisfaction and organizational success.

Rewaa HR team
Rewaa

Rewaa, a dynamic technology company offering Software as a Service (SaaS) solutions for retail, has experienced an impressive 600% annual growth since its inception in 2019.


  • Culture
  • Employee experience

Catering to a diverse range of merchants, including retail store owners, restaurant proprietors, and service providers, Rewaa provides essential tools such as advanced accounting software, inventory management, point of sale systems, and promotional offer platforms. In 2024, Rewaa proudly secured the Best Place to Work certification in the Kingdom of Saudi Arabia, a testament to its commitment to employee empowerment and a positive work experience.

How do you actively engage your employees?

At Rewaa, our approach to employee engagement is centered on fostering open communication and a supportive culture. We prioritize platforms like 'Rewaa Listens' to encourage employees to freely express their ideas and concerns. Regular team meetings, one-on-one check-ins, and town hall sessions ensure everyone feels heard and engaged. Additionally, we value recognition and rewards as vital components of our employee appreciation strategy. Our robust program includes both formal and informal acknowledgment, such as shout-outs in meetings and tangible rewards, to celebrate our employees' efforts and achievements.
Professional development is a cornerstone of our employee-centric strategy at Rewaa. We invest in continuous learning opportunities through training programs, workshops, and mentorship to support our employees' career growth. Moreover, we offer tailored programs for fresh graduates, ensuring they have the necessary resources to kickstart their professional journey. Alongside professional growth, we prioritize the well-being of our employees. From wellness programs to flexible work arrangements and mental health support, we strive to create a positive work-life balance. Our commitment extends to fostering an inclusive culture where diversity is celebrated, ensuring every employee feels valued and supported.

What are the most significant HR challenges faced by your industry today?

The HR landscape in our industry presents several significant challenges. Attracting top talents globally, especially from leading SaaS companies, poses a constant demand for strategic recruitment efforts. In the Saudi market, grappling with inflation in compensation and benefits adds complexity to maintaining competitive packages. Retaining high-performing individuals is a challenge amidst fierce competition. Additionally, ensuring the effective engagement of remote working employees requires dedicated attention. The ongoing need for automating HR processes through the integration of technology and AI further compounds the dynamic challenges faced by HR professionals in our industry.

Receiving the award for 'Best Workplace Environment' is a reflection of our commitment to empowering every employee to excel in their professional journey by adhering to our principles, which include providing value-added solutions, innovation in products, taking full responsibility, fostering mutual trust, building and maintaining positive relationships.

Ammar Hennawi
Ammar Hennawi

Human Resources Director

Could you share details about the teamwork activities offered to your employees?

Rewaa prioritizes fostering a strong sense of teamwork and camaraderie among its employees through a variety of engaging activities. These include special events aligned with cultural and religious occasions such as Eid Al-fitr & Al-adha, Ramadan, Annual Town Hall, and Founding Day. Team-building efforts extend beyond the office, with each department participating in activities designed to strengthen relationships. Icebreaking events like Coffee Day, Tea Day, Pizza Day, Photography Day, Women’s Day, Happiness Day, and Heritage Day contribute to a vibrant and enjoyable workplace culture. Notably, initiatives for international employees aim to enhance loyalty by bringing them to the Saudi headquarters in Riyadh, providing opportunities to connect with colleagues and experience the rich cultural activities Riyadh has to offer, such as group outings to the Riyadh Season event. Additionally, personal occasions like marriages and graduations are celebrated, reinforcing the organization's commitment to recognizing and appreciating the personal milestones of the employees.

Reflect on your experience with the Best Places to Work certification journey

The experience was smooth. We had a chance to reflect on our HR processes, assess what we do, and discover the areas of improvement. Furthermore, employees had the chance to reflect on the leadership and HR practices, compensation and benefits, teamwork and relationships, employee engagement, workplace policies and procedures, and corporate social responsibility.

What advice would you give to someone looking to implement the certification process for their organization?

For organizations considering starting the certification process, it is crucial to first comprehend the value and procedures involved by engaging with representatives from Best Places to Work (BPTW). They must prioritize the development and enhancement of their HR management areas outlined in the BPTW surveys. Applying for the certification early is advised to allow ample time for necessary improvements if the minimum score is not initially achieved, presenting the opportunity to redo the assessments. Organizations must internally market the BPTW certification to ensure all employees recognize its significance in advance, as well as gain leadership and upper management buy-in for the certification process, and strategically plan how and where the achievement will be marketed to maximize the impact.

Allianz Trade Morocco: Fostering Engagement, Overcoming Challenges, and Building a Best Workplace

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Allianz Trade Morocco: Fostering Engagement, Overcoming Challenges, and Building a Best Workplace

Learn how Allianz Trade Morocco prioritizes employee engagement through open communication, team meetings, and personalized manager interactions, fostering an inclusive culture of empowerment.

Allianz Trade Morocco
Allianz Trade Morocco

Allianz Trade is the global leader in trade credit insurance  and a recognized specialist in the areas of surety, debt collection, fraud insurance, structured trade credit and political risk. Our proprietary intelligence network analyses daily changes in corporate solvency representing 98% of global GDP.


  • Employee experience
  • Leadership

Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. As a member of the Allianz Group, we are a strong global community committed to a culture where both people and performance matter. We truly care for our employees and their individual needs and aspirations. We all shape an environment in which everyone has the confidence to dream, to explore and to grow.

How do you actively engage your employees?

At Allianz Trade Morocco, employee engagement is a top priority. We encourage open communication, host regular team meetings, and provide one-on-one discussions with managers. Our Internal Ambassador program ensures we listen to employee input and take action. We offer skill development through Business Academies and prioritize employee well-being with mental health, work-life balance, and physical wellness initiatives. Embracing diversity and inclusion, we ensure every employee feels valued. Our holistic approach aims to create a supportive and rewarding environment where employees thrive both personally and professionally.

What are the most significant HR challenges faced by your industry today?

In the trade credit insurance industry, several significant HR challenges persist, reflecting the dynamic nature of the sector and the evolving needs of businesses. One prominent challenge is talent acquisition and retention, particularly in specialized roles such as underwriting and risk assessment. With increasing demand for skilled professionals in these areas, attracting and retaining top talent is a priority. Additionally, adapting to technological advancements and digital transformation presents a challenge, as it requires upskilling existing employees and recruiting individuals with expertise in areas such as data analytics and automation. Lastly, fostering diversity and inclusion remains an ongoing challenge, as our group works towards creating a more representative workforce that reflects the diverse markets it serves.

Addressing these challenges requires a strategic approach to HR management, encompassing talent development, technology adoption, and diversity initiatives to sustain growth and competitiveness in the trade credit insurance industry.

Hicham Zekraoui
Hicham Zekraoui

Head of Human Resources

Could you share details about the teamwork activities offered to your employees?

We offer a variety of teamwork activities designed to foster collaboration, strengthen relationships among our employees. We organize interactive workshops facilitated by professional trainers to enhance communication, problem-solving, and teamwork skills. These workshops often include team challenges, role-playing exercises, and group discussions aimed at promoting collaboration and trust among team members. We also encourage employees to participate in community service projects and volunteering initiatives through our CSR Internal committee. Whether it's organizing a charity event, participating in a cleanup drive, or volunteering at a local shelter, these activities not only promote teamwork but also contribute to making a positive impact in the community.

Reflect on your experience with the Best Places to Work certification journey?

Our journey towards achieving the Best Places to Work certification has been both rewarding and enlightening. It has served as a valuable opportunity for introspection, allowing us to reflect on our organizational culture, employee satisfaction, and overall workplace environment. Throughout this journey, we have gained valuable insights into the factors that contribute to our employees' well-being and engagement, as well as areas where we can further improve and innovate. We are very proud our of 1st raking as Best Place to Work in Morocco (SMEs category) and also having been recognized 4th Best employer in Africa and 11th Worldwide which reaffirmed our belief in our organization's values and vision. Moving forward, we are committed to building upon this foundation and continuously striving to create an even better workplace for our employees.

What advice would you give to someone looking to implement the certification process for their organization?

When implementing the certification process for your organization, prioritize transparency, communication, and employee involvement. Engage with your team to gather feedback and insights on areas for improvement. Ensure alignment between your organizational values and the certification criteria. Develop a clear roadmap outlining the steps and timelines for certification. Finally, embrace the process as an opportunity for growth and continuous improvement.

Fueling Success: Novo Nordisk South Africa's Approach to Employee Engagement and Wellness

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Fueling Success: Novo Nordisk South Africa's Approach to Employee Engagement and Wellness

Learn how Novo Nordisk addresses HR challenges in the pharmaceutical industry and reflects on its experience with the Best Places to Work certification journey, offering valuable insights for organizations seeking to enhance their workplace culture.

Novo Nordisk
Novo Nordisk

Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat serious chronic diseases, built upon our heritage in diabetes.


  • Employee experience
  • HR Practices

We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease.

How do you actively engage your employees?

At Novo Nordisk, we are led by a set of values known as the Novo Nordisk Way, underpinning these values are 10 essential behaviors. One of these behaviors is to create and sustain a healthy and engaging working environment. Our 'Speak Up' policy encourages open communication and idea-sharing for continuous improvement. We facilitate transparent communication through regular 1:1s with People Leaders and teams, initiatives like the "Boots-on-the-Ground" campaign, and "Listening Tours". Recognizing the importance of flexibility, we support our staff with a 3-day in-office policy, promoting work-life balance and remote work options.

What are the most significant HR challenges faced by your industry today?

Challenges in attracting & retaining skilled professionals with requisite experience especially in specialized areas such as research, medical, regulatory and market access are top of the list in the pharmaceutical industry. 

Attracting top talent in a competitive job market both locally and globally can be a challenge, amid trying to navigate complex labor market dynamics.

Sara Norcross
Sara Norcross

Novo Nordisk South Africa Vice President & General Manager

Could you share details about the teamwork activities offered to your employees?

A 360 approach to employee wellness is key to facilitating a healthy organization and an engaged workforce, this is why our BAMEAC Roadmap to Health & Wellness Journey and more specifically the It Starts with Me Campaign were so crucial to our collective success with wellness. This campaign was developed to make wellness a personal journey by reminding everyone in the team that to make changes for our health, we must believe that change starts within each one of us. It is our commitment to our unique journey that will bring about sustainable improvements.

There are several other initiatives that we provide as an affiliate, such as offering an array of fresh fruits twice a week ensuring we are encouraging a healthy lifestyle with our staff. Through the Wellness Team, we have also arranged for chair yoga and other meditation.
 

Reflect on your experience with the Best Places to Work certification journey.

We have participated in Best Places to Work since 2021 and 2023 was a special year as we celebrated 100-years of Novo Nordisk, and we were awarded number 1 Best Places to Work in South Africa and number 1 in the continent of Africa. In 2023 we also participated in Best Places to Work for Women for the first time, and we received our certification with particularly good engagement scores. This is important as we employ 77% females in our organisation. It has been a wonderful experience which has allowed us to benchmark ourselves externally. 

What advice would you give to someone looking to implement the certification process for their organization?

It is a simple and user-friendly process with support from the Best Places team. Being recognized as a top workplace has enhanced our employer brand, making it more attractive to top talent and aids in retaining existing employees. The employee survey provides valuable insights into employee engagement and satisfaction, this feedback then guides improvements in the workplace. Participation allows an organization to benchmark their workplace practices against industry standards, fostering continuous improvement.

Building a Thriving Workplace Culture: Insights from Faptic Technology's Journey to Excellence

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Building a Thriving Workplace Culture: Insights from Faptic Technology's Journey to Excellence

Explore Faptic Technology's journey to excellence in fostering a positive workplace culture.

Faptic Technology
Faptic Technology

Faptic Technology, with 12 years of experience, specializes in providing nearshore software development, cloud, and data services primarily to UK firms in finance and life sciences. Recently under new ownership, we've seen rapid growth, doubling in size since 2023. Our client-centric approach fosters long-term relationships, with some clients spanning the company's entire history.


  • Culture
  • Employee experience

With expanded leadership and investment, we possess strong capabilities to support businesses of all sizes. Operating from nearshore and offshore centers across South America, Eastern Europe, and India, we help clients navigate complex change and innovate for a more secure digital future.

How do you actively engage your employees?

At Faptic, we believe in actively engaging employees to foster a positive and productive work environment. We offer professional development opportunities with 8 paid hours per month for growth and learning aligned with career goals. We recognize and celebrate achievements, big and small, showing appreciation for everyone's hard work. Transparent communication is encouraged, allowing employees to share thoughts, ideas, and concerns directly with leadership. We organize team-building events, off-site retreats, virtual team lunches, and occasional parties to build camaraderie. Additionally, we encourage a sense of ownership and autonomy, as we believe empowered employees are more engaged and motivated to contribute their best efforts.

What are the most significant HR challenges faced by your industry today?

HR landscape in the IT industry is evolving rapidly, challenges are consistently identified, so strategic and proactive approach from HR professionals is needed. One of the most important challenges is Talent Shortage and Competition, as the demand for skilled IT professionals often exceeds the available talent pool. Attracting and more importantly, retaining top talent in a highly competitive market is a persistent challenge.

Mental health and well-being is highly important, especially with the challenges associated with remote work and the intensity of the IT industry, so HR prioritizing employee well-being initiatives and maintaining a Work-Life Balance and connectedness is central to our values.

George Bray
George Bray

Managing Partner

Rapid advancements in technology lead to skill gaps in the workforce. Keeping employees' skills up-to-date and aligned with industry needs is a constant challenge for HR professionals.

Andrew Jardine
Andrew Jardine

Managing Partner

Could you share details about the teamwork activities offered to your employees?

At Faptic Technology, we understand the importance of fostering a positive and collaborative work environment through various teamwork activities. That's why we organize team-building events and off-site retreats, featuring workshops, group discussions, and recreational activities to promote team bonding, communication, trust, and collaboration. Additionally, we host regular virtual team lunches to facilitate informal connections and discussions. Occasional parties are also arranged to celebrate achievements and milestones, providing opportunities for team members to relax and strengthen connections. Furthermore, we support ad-hoc gatherings initiated by team members, whether it's a quick coffee break or a spontaneous evening out, as they contribute to a more dynamic and collaborative workplace culture.

Reflect on your experience with the Best Places to Work certification journey.

Our journey towards Best Places to Work (BPTW) certification in 2023 was both illuminating and rewarding. We approached it with professionalism and dedication, recognizing its significance to our team. The process was rigorous, covering various aspects crucial to a thriving workplace, from employee surveys to evaluating policies. It challenged us to continuously improve and align with industry standards. The feedback from our employees was insightful, allowing us to celebrate successes and identify areas for further enhancement transparently. Finally, our entire team felt immense pride being placed 6th Romania and 15th Europe-wide, it generated a real buzz as an acknowledgement and validation of the working culture we are striving for.

What advice would you give to someone looking to implement the certification process for their organization?

Implementing the Best Places to Work (BPTW) certification process is invaluable for enhancing employee satisfaction, retention, and overall organizational success. Essential steps include securing leadership commitment to signal dedication, transparently communicating the benefits to all employees, reviewing and aligning policies with certification criteria, maintaining accurate documentation, and regularly recognizing achievements to boost morale and motivation throughout the journey.

Unlocking Excellence: Inside Fujitsu GDC Philippines Innovative Approach to Employee Engagement and HR Challenges

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Unlocking Excellence: Inside Fujitsu GDC Philippines Innovative Approach to Employee Engagement and HR Challenges

Discover how Fujitsu GDC Philippines fosters employee engagement, tackles HR challenges, and pursues excellence in the IT-BPM industry.

Fujitsu
Fujitsu

Fujitsu Global Delivery Center (GDC) Philippines is an IT-BPM company that is headquartered in Manila, with branches in Cebu, Japan, and USA, delivering extensive services in Business Application Services, Remote Infrastructure Management, Multilingual Service Desk, and Business Process Services, primarily to customers in Asia, the Americas, Europe, and Oceania. For more information, visit weserv.com


  • Leadership
  • HR Practices
  • Culture

The GDC’s global expertise comes from its three decades of operations, and its affiliation with Fujitsu Limited of Japan, an international ICT giant in computers, telecommunication, electric components, software, and services.

How do you actively engage your employees?

Fujitsu Global Delivery Center (GDC) Philippines prioritizes employee engagement through diverse activities, both virtual and on-site. Our Quarterly Team Development program empowers teams to lead and enjoy tailored activities. Continuous learning opportunities, engagement surveys, and a rewards program further contribute to a positive work experience. And lastly, we recognize talents through our rewards program to ensure that their efforts and contributions are rewarded.

What are the most significant HR challenges faced by your industry today?

We've recently tackled three major challenges: a rise in employee mental health concerns, talent retention amidst global opportunities, and ongoing engagement in a hybrid work setup.

To address these challenges, we've taken proactive steps such as partnering with counseling services to support employee well-being and offering diverse remote work options to retain and engage our talent.

Theo Cataluna
Aristeo Cataluna

Head of Human Resources

Could you share details about the teamwork activities offered to your employees?

We find the right solutions by bringing different perspectives from different groups within the organization. Especially for internal projects, we make sure that we work together to resolve and improve the way we work. We partner with like-minded organizations to provide support to communities and volunteer to programs that matter. Likewise, we enhance camaraderie by making sure there are regular development program opportunities to learn and grow.

Reflect on your experience with the Best Places to Work certification journey

It has been an affirmation of the things that we are doing well, that “We are doing the best practice in the industry.” Like a checklist, it helped us to focus on things that matter to provide the best work experience for our employees. 

What advice would you give to someone looking to implement the certification process for their organization?

When seeking certification, cherish every effort by documenting and nurturing it. Prioritize attentive listening and swift action, while acknowledging the significance of your brand image in both attracting and retaining talent. Being part of a company that offers the best work environment brings pride, making this investment truly worthwhile. 

Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

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Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

Learn how McDonald's Jordan prioritizes inclusivity and employee well-being through special programs, benefits enhancements, and dynamic workplace culture, reflected in their commitment to employee engagement and participation in the Best Places to Work certification journey.

McDonald's Jordan
McDonald's

McDonald's Jordan achieved notable success last year by reviewing and improving employee benefits and compensation, including updates to salary scale, incentives, insurance, and transportation facilities. These enhancements reflect the company's dedication to prioritizing employee well-being and satisfaction.


  • Culture
  • Employee experience
  • HR Practices
  • Leadership

McDonald's Jordan, with a workforce of 3,100 employees, not only strives to be an excellent workplace but also implements special employment programs. These initiatives cater to university students and individuals with special needs, including those with Down syndrome. Through these programs, McDonald's Jordan showcases its dedication to inclusivity and equal employment opportunities for a diverse range of individuals.

How do you actively engage your employees?

Our company fosters a collaborative and flexible culture, prioritizing employee engagement through accessible training, swift decision-making, and a non-hierarchical structure that encourages the best ideas. We support community outreach and individual initiatives, promoting autonomy and a performance-driven environment. With competitive salaries, open communication, and recognition programs, we aim to create a dynamic and inclusive workplace where employees thrive as micro-entrepreneurs in their respective fields.

What are the most significant HR challenges faced by your industry today?

Our ultimate aim is to foster an environment where every individual feels valued, empowered, and motivated to excel. Acknowledging the challenges ahead, including communication barriers and diversity issues, we are dedicated to actively addressing these obstacles to reinforce our commitment to inclusivity and empowerment within our team.

We are committed to cultivating an inclusive, collaborative, and growth-oriented culture where our employees' professional development is a priority, supported by competitive benefits and a focus on work-life balance.

Taher AL Titi
Taher AL Titi

Human Resources Senior Manager

Could you share details about the teamwork activities offered to your employees?

We employ various strategies to promote team cohesion and employee engagement within our organization. Through our Social Committee's efforts, we organize diverse events and activities fostering camaraderie among colleagues. Additionally, we prioritize effective communication by offering toll-free numbers and other platforms for open dialogue. Volunteer opportunities with Ronald McDonald House Charities encourage teamwork and social responsibility. Our team bonding activities are designed to instill our core values and foster a sense of unity. We maintain motivation through dynamic calendars, restaurant incentives, and global and local recognition programs like the President and Ray Kroc Awards and Employee of the Month. Regular team activities, yearly incentives plans, and celebratory annual parties further enhance our collaborative and positive work environment.

Reflect on your experience with the Best Places to Work certification journey

The Best Places to Work certification journey has been enlightening for our organization. The two-step process, focusing on key workplace factors and including employee surveys and HR assessments, has provided valuable insights. The employee survey has been instrumental in understanding our workforce's sentiments, while the HR assessment ensures our practices align with industry standards. Despite challenges, this journey has driven positive change, reinforcing our commitment to creating an exceptional workplace where everyone thrives.

What advice would you give to someone looking to implement the certification process for their organization?

If you're considering implementing the certification process for your organization, my advice is to embrace it wholeheartedly. This program partners with diverse organizations across industries, providing an excellent tool to measure, benchmark, and enhance HR practices. It not only offers valuable insights but also grants access to tools and expertise crucial for delivering effective and sustainable change. Embracing this certification process can be a transformative journey toward creating a workplace that thrives and evolves with the best industry standards.

Estarta: Leading the Way in IT Services and Talent Management

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Estarta: Leading the Way in IT Services and Talent Management

Learn how Estarta cultivates a culture of trust, collaboration, and innovation to actively engage employees and achieve recognition as one of the top workplaces in Jordan.

Estarta
Estarta

Specialized in delivering Information Technology focused front- and back-office Business Process Outsourcing services, Managed & Professional services and Intellectual Property & System Integration services, Estarta excels in hiring, developing, growing, and managing high-value talent, delivering a quality-driven customer experience.


  • Culture
  • Employee experience
  • HR Practices

Estarta, headquartered in the capital of Jordan, emerged as a result of a successful merger between two leading IT companies founded in 1991, an investment by Microsoft Corporation in 2002 followed by an investment by Cisco Systems in 2004. 

How do you actively engage your employees?

Estarta empowers its employees by promoting a culture of trust, collaboration, and innovation, as well as careful planning, support, and communication from the management with clear expectations, feedback, and recognition from and to all employees.

What are the most significant HR challenges faced by your industry today?

The main HR challenges that the ICT industry faces today are attracting, retaining, and developing talent, as well as staying updated with the latest technological trends. Corporate responsibility activities are alive and being illustrated in our partnership with many Corporate Social Responsibility institutes, employee constant representation in different workshops and conferences, and training with full participation and outstanding results.

At Estarta, we organize various teamwork activities for our employees, practices, programs, and partnerships that address issues such as human rights, diversity, sustainability, and ethics.

Mohammad Sulieman Taher Shkakhwa
Mohammad Sulieman Taher Shkakhwa

Senior Director of HR & Admin

Could you share details about the teamwork activities offered to your employees?

Estarta was recently recognized as one of the top 8 “Best Places to Work” in Jordan for the year 2023. Achieving the award was a great journey yet very challenging, making sure to implement best workplace practices, policies, and procedures, in addition to hard work from all teams collaborating in harmony to achieve best practices in the workplace.

Reflect on your experience with the Best Places to Work certification journey.

When seeking the Best Places to Work certification, we actively pursued our mission by undertaking the necessary steps to meet the outlined processes and criteria. This involved aligning employees with Estarta's vision and mission, fostering transparent communication, providing comprehensive support for employee learning and development, recognizing and rewarding employee performance, promoting teamwork and collaboration, and offering leadership guidance and support. All these initiatives were implemented in light of our vision and mission, adding a special Estarta touch, with the goal of bringing about the substantial positive change we aspire to see in our work environment.

What advice would you give to someone looking to implement the certification process for their organization?

Hard work pays off, and after constant implementation and work, we have achieved the certification. This is a proof of our dedication and a valuable Estarta vision. We are proud of our great employees and the support they paid for and received along the way in achieving the Best Places to Work Award.

How to create an inspiring, inclusive, and healthy work environment

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How to create an inspiring, inclusive, and healthy work environment

Arctic, the leader of the Romanian home appliance market, has recently obtained the Best Places to Work in Romania

Arctic
Arctic

The company owns in Romania two of the largest home appliance factories in Continental Europe, the Gaesti unit, which has produced over 42 million refrigerators to date, and the washing machine factory in Ulmi, the first Industry 4.0 factory in the country, showcasing state-of-the-art technologies in robotics, artificial intelligence, machine learning, and process automation. The company is currently exporting 84% of its total production to over 80 countries, employing around 4,500 people.
 


  • HR Practices
  • Relationships

With a history of more than half a century, it became part of the Arçelik group starting 2002, and has since continuously and significantly increased both its turnover and production capacity while integrating sustainability into its business model.

How do you actively engage your employees?

Creating an inspiring, inclusive, and healthy work environment is of utmost importance for our company. We implement employee development programs that incorporate the latest trends in technology and digitization, along with initiatives focused on physical and mental health, such as the Arctic WellCare Journey. In addition, at Arctic we provide training sessions so that all staff, including interns, subcontractors and temporary employees can contribute to the company's sustainability targets. We champion gender equality in technology through initiatives like Women inTech and Arctic Women Community. Throughout 2023 we organized around 50 workshops for Arctic employees on our workplace culture. 

What are the most significant HR challenges faced by your industry today?

The white goods industry, like many others, is constantly looking for creating and sustaining inclusive workplace cultures and of addressing unconscious bias. Our HR efforts go towards fostering an environment where employees of all backgrounds feel valued, respected, and have equal opportunities for growth.

The industry is also increasingly recognizing the importance of holistic health for employees - physical, mental, and emotional wellbeing. Stress management, mental health awareness, access to wellness programs are all critical areas that need addressing. Moreover, work-life is not just a personal need, it is a critical initiative that benefits businesses, employees, and society at large.

The home appliance industry faces challenges in attracting and retaining top talent, especially in fields like engineering, design, and technology. The intersection of DEI, employee wellbeing, and talent acquisition requires integrated HR strategies. 

Maria Tătaru
Maria Tătaru

HR Director

Could you share details about the teamwork activities offered to your employees?

Arctic prioritizes teamwork for holistic employee growth and fosters an inclusive work environment through initiatives like Arctic Women Community and Arctic WellCare Journey. These programs tackle gender imbalance and promote well-being, showcasing our dedication to a positive workplace culture.

Arctic Women Community was established in 2020, empowers women professionally and personally while striving for gender balance in management through diverse projects and partnerships like workshops, cancer prevention campaigns, and mentoring programs.

The Arctic WellCare Journey was launched 2022, focuses on employees' well-being across seven dimensions, including physical and emotional health, fostering a healthy lifestyle and work-life balance. With both offline and online components, it provides comprehensive support for employees on their well-being journey.

Reflect on your experience with the Best Places to Work certification journey

The communication throughout the certification process was characterized by a high degree of transparency and clarity. The team at Best Places to Work demonstrated a commendable level of professionalism, providing essential support for pivotal steps in the process. The comprehensive report furnished by the certification process serves as a valuable tool for companies to identify areas for improvement. The method employed, wherein strengths were underscored, is duly appreciated. The subsequent follow-up meeting proved to be enlightening and contributory to the overall evaluation.

What advice would you give to someone looking to implement the certification process for their organization?

The certification process involves an assessment of workplace practices and culture that provides valuable insights for identifying strengths and areas for improvement. The focus should not be on the immediate goal - getting the certification, but on creating a culture of continuous improvement and on authenticity. Every employee deserves to work in an environment where they feel valued, supported, and empowered to thrive. Treating employees fairly is not only ethical sound but also a strategic imperative for long-term success. 

Being recognized as a "Best Place to Work" brings great added value to a company beyond just the accolade itself. It signifies that the organization has successfully cultivated a positive and supportive work environment. This recognition not only attracts top talent but also enhances employee engagement, satisfaction, and retention.

Moreover, it is an acknowledgement of the investments made in employee well-being, professional development, and work-life balance, serving as a reminder of the positive impact that prioritizing people can have on the organization.

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Emerging Trends in the World of Work in 2024


  • 1 February 2024
  • Employee Engagement
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The world of work is evolving at an unprecedented pace, driven by technological advancements, societal shifts, and global events. As we step into 2024, several emerging trends are shaping the landscape of work, influencing how businesses operate and individuals pursue their careers. The are some key trends that are redefining the future of work.

Remote and Hybrid Work Models

The COVID-19 pandemic accelerated the adoption of remote work, and in 2024, it has become a permanent feature for many organizations. Remote and hybrid work models are transforming the traditional office setup, offering employees flexibility and a better work-life balance. Companies are investing in advanced collaboration tools and technologies to ensure seamless communication and productivity regardless of physical location.

Emphasis on Well-being and Mental Health

Recognizing the importance of employee well-being, organizations are placing a greater emphasis on mental health support and wellness programs. Flexible schedules, mindfulness initiatives, and mental health days are becoming integral parts of company policies. Employers are acknowledging that a healthy and happy workforce is more productive and engaged.

Rise of Artificial Intelligence (AI) and Automation

AI and automation continue to reshape industries, automating routine tasks and augmenting human capabilities. In 2024, businesses are integrating AI into various aspects of their operations, from customer service to data analysis. The workforce is adapting by acquiring new skills and collaborating with AI technologies to enhance efficiency and innovation.

Embracing Continuous Growth

As technological advancements drive the evolution of job roles, the imperative for continuous learning has taken center stage. Companies are committed to fostering a culture of learning, investing in comprehensive training programs, and establishing partnerships with educational institutions. This collective effort ensures that the workforce remains not only adaptable but also well-equipped with the latest skills essential for navigating the evolving professional landscape.

Diversity, Equity, and Inclusion (DEI) Initiatives

Organizations are increasingly recognizing the importance of diversity, equity, and inclusion in the workplace. In 2024, DEI initiatives are not just checkboxes but integral components of company culture. Employers are actively working to create inclusive environments, address biases, and promote equal opportunities for all employees.

As we navigate the future of work in 2024, these emerging trends underscore the dynamic nature of the workplace. Embracing remote work, prioritizing well-being, adapting to technological changes, and fostering diversity and inclusion are key components of a resilient and forward-thinking workforce. The ability to navigate and leverage these trends will be crucial for both organizations and individuals seeking success in the evolving world of work.

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How AstraZeneca is fostering a healthy work environment in Ivory Coast, Senegal and Cameroon

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How AstraZeneca is fostering a healthy work environment in Ivory Coast, Senegal and Cameroon

Learn how AstraZeneca is emphasizing on putting people first

AstraZeneca Africa
AstraZeneca

AstraZeneca stands out as a beacon of excellence and a workplace that prioritizes employee well-being.


  • Culture
  • Giving Back

AstraZeneca, a leading pharmaceutical company committed to improving health worldwide, has recently been recognized as one of the best places to work in Ivory Coast, Senegal and Cameroon for 2023. 

What makes AstraZeneca one of the best working environments?

AstraZeneca attributes its status as one of the best working environments to the pervasive application of its overall culture. The company emphasizes putting people first and ensuring that nobody is left behind. This commitment to a people-centric approach is a key element contributing to AstraZeneca's positive working environment. If you have any more questions or if there's anything specific you'd like to know about AstraZeneca, feel free to ask!

How would you describe AstraZeneca corporate culture in five words?

AstraZeneca's corporate culture can be described in five words:

  1. Clear Performance KPIs
  2. Fair reward
  3. Personal Development plan
  4. Clear Communication
  5. Inclusion & Diversity

What activities do you offer for employees?

AstraZeneca provides various activities for its employees to enhance their well-being and engagement. Some of the activities offered include:

  1. Health and Well-being: Fitness subscriptions Annual health check-ups Awareness meetings focused on health-related topics
  2. Security: Awareness programs on road and home security
  3. Family: Family day events to promote a sense of community among employees and their families

Does the company give back to the community? In what ways?

AstraZeneca is actively involved in giving back to the community through various initiatives. Some of the ways in which the company contributes to the community include:

People:

AstraZeneca is involved in initiatives like Healthy Heart Africa (HHA) and the Africa PUMUA Initiative. These initiatives aim to ensure broad access to life-changing medicines, particularly in regions where health challenges are prevalent.

Planet:

The company collaborates with non-governmental organizations (NGOs) for environmental initiatives, such as sea cleaning and tree planting actions. This reflects AstraZeneca's commitment to environmental sustainability and corporate social responsibility.

What continuing learning opportunities do you have for your employees?

AstraZeneca provides various continuing learning opportunities for its employees to support their professional development. Some of the initiatives include:

I CAN Projects:

Employees have opportunities to participate in I CAN projects, which provide hands-on experiences and allow them to learn new skills in real-life scenarios.

Mentorship & Coaching Programs:

AstraZeneca offers mentorship and coaching programs to facilitate the growth and development of employees. These programs provide guidance and support for career advancement.

Percepio:

The company has an online platform called Percepio, which serves as an autonomous AstraZeneca site for training on a wide range of topics. This platform enables employees to access training materials and resources conveniently.

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