Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

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Fostering Inclusivity and Excellence: McDonald's Jordan HR Initiatives and Best Practices

Learn how McDonald's Jordan prioritizes inclusivity and employee well-being through special programs, benefits enhancements, and dynamic workplace culture, reflected in their commitment to employee engagement and participation in the Best Places to Work certification journey.

McDonald's Jordan
McDonald's

McDonald's Jordan achieved notable success last year by reviewing and improving employee benefits and compensation, including updates to salary scale, incentives, insurance, and transportation facilities. These enhancements reflect the company's dedication to prioritizing employee well-being and satisfaction.


  • Culture
  • Employee experience
  • HR Practices
  • Leadership

McDonald's Jordan, with a workforce of 3,100 employees, not only strives to be an excellent workplace but also implements special employment programs. These initiatives cater to university students and individuals with special needs, including those with Down syndrome. Through these programs, McDonald's Jordan showcases its dedication to inclusivity and equal employment opportunities for a diverse range of individuals.

How do you actively engage your employees?

Our company fosters a collaborative and flexible culture, prioritizing employee engagement through accessible training, swift decision-making, and a non-hierarchical structure that encourages the best ideas. We support community outreach and individual initiatives, promoting autonomy and a performance-driven environment. With competitive salaries, open communication, and recognition programs, we aim to create a dynamic and inclusive workplace where employees thrive as micro-entrepreneurs in their respective fields.

What are the most significant HR challenges faced by your industry today?

Our ultimate aim is to foster an environment where every individual feels valued, empowered, and motivated to excel. Acknowledging the challenges ahead, including communication barriers and diversity issues, we are dedicated to actively addressing these obstacles to reinforce our commitment to inclusivity and empowerment within our team.

We are committed to cultivating an inclusive, collaborative, and growth-oriented culture where our employees' professional development is a priority, supported by competitive benefits and a focus on work-life balance.

Taher AL Titi
Taher AL Titi

Human Resources Senior Manager

Could you share details about the teamwork activities offered to your employees?

We employ various strategies to promote team cohesion and employee engagement within our organization. Through our Social Committee's efforts, we organize diverse events and activities fostering camaraderie among colleagues. Additionally, we prioritize effective communication by offering toll-free numbers and other platforms for open dialogue. Volunteer opportunities with Ronald McDonald House Charities encourage teamwork and social responsibility. Our team bonding activities are designed to instill our core values and foster a sense of unity. We maintain motivation through dynamic calendars, restaurant incentives, and global and local recognition programs like the President and Ray Kroc Awards and Employee of the Month. Regular team activities, yearly incentives plans, and celebratory annual parties further enhance our collaborative and positive work environment.

Reflect on your experience with the Best Places to Work certification journey

The Best Places to Work certification journey has been enlightening for our organization. The two-step process, focusing on key workplace factors and including employee surveys and HR assessments, has provided valuable insights. The employee survey has been instrumental in understanding our workforce's sentiments, while the HR assessment ensures our practices align with industry standards. Despite challenges, this journey has driven positive change, reinforcing our commitment to creating an exceptional workplace where everyone thrives.

What advice would you give to someone looking to implement the certification process for their organization?

If you're considering implementing the certification process for your organization, my advice is to embrace it wholeheartedly. This program partners with diverse organizations across industries, providing an excellent tool to measure, benchmark, and enhance HR practices. It not only offers valuable insights but also grants access to tools and expertise crucial for delivering effective and sustainable change. Embracing this certification process can be a transformative journey toward creating a workplace that thrives and evolves with the best industry standards.

Estarta: Leading the Way in IT Services and Talent Management

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Estarta: Leading the Way in IT Services and Talent Management

Learn how Estarta cultivates a culture of trust, collaboration, and innovation to actively engage employees and achieve recognition as one of the top workplaces in Jordan.

Estarta
Estarta

Specialized in delivering Information Technology focused front- and back-office Business Process Outsourcing services, Managed & Professional services and Intellectual Property & System Integration services, Estarta excels in hiring, developing, growing, and managing high-value talent, delivering a quality-driven customer experience.


  • Culture
  • Employee experience
  • HR Practices

Estarta, headquartered in the capital of Jordan, emerged as a result of a successful merger between two leading IT companies founded in 1991, an investment by Microsoft Corporation in 2002 followed by an investment by Cisco Systems in 2004. 

How do you actively engage your employees?

Estarta empowers its employees by promoting a culture of trust, collaboration, and innovation, as well as careful planning, support, and communication from the management with clear expectations, feedback, and recognition from and to all employees.

What are the most significant HR challenges faced by your industry today?

The main HR challenges that the ICT industry faces today are attracting, retaining, and developing talent, as well as staying updated with the latest technological trends. Corporate responsibility activities are alive and being illustrated in our partnership with many Corporate Social Responsibility institutes, employee constant representation in different workshops and conferences, and training with full participation and outstanding results.

At Estarta, we organize various teamwork activities for our employees, practices, programs, and partnerships that address issues such as human rights, diversity, sustainability, and ethics.

Mohammad Sulieman Taher Shkakhwa
Mohammad Sulieman Taher Shkakhwa

Senior Director of HR & Admin

Could you share details about the teamwork activities offered to your employees?

Estarta was recently recognized as one of the top 8 “Best Places to Work” in Jordan for the year 2023. Achieving the award was a great journey yet very challenging, making sure to implement best workplace practices, policies, and procedures, in addition to hard work from all teams collaborating in harmony to achieve best practices in the workplace.

Reflect on your experience with the Best Places to Work certification journey.

When seeking the Best Places to Work certification, we actively pursued our mission by undertaking the necessary steps to meet the outlined processes and criteria. This involved aligning employees with Estarta's vision and mission, fostering transparent communication, providing comprehensive support for employee learning and development, recognizing and rewarding employee performance, promoting teamwork and collaboration, and offering leadership guidance and support. All these initiatives were implemented in light of our vision and mission, adding a special Estarta touch, with the goal of bringing about the substantial positive change we aspire to see in our work environment.

What advice would you give to someone looking to implement the certification process for their organization?

Hard work pays off, and after constant implementation and work, we have achieved the certification. This is a proof of our dedication and a valuable Estarta vision. We are proud of our great employees and the support they paid for and received along the way in achieving the Best Places to Work Award.

How to create an inspiring, inclusive, and healthy work environment

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How to create an inspiring, inclusive, and healthy work environment

Arctic, the leader of the Romanian home appliance market, has recently obtained the Best Places to Work in Romania

Arctic
Arctic

The company owns in Romania two of the largest home appliance factories in Continental Europe, the Gaesti unit, which has produced over 42 million refrigerators to date, and the washing machine factory in Ulmi, the first Industry 4.0 factory in the country, showcasing state-of-the-art technologies in robotics, artificial intelligence, machine learning, and process automation. The company is currently exporting 84% of its total production to over 80 countries, employing around 4,500 people.
 


  • HR Practices
  • Relationships

With a history of more than half a century, it became part of the Arçelik group starting 2002, and has since continuously and significantly increased both its turnover and production capacity while integrating sustainability into its business model.

How do you actively engage your employees?

Creating an inspiring, inclusive, and healthy work environment is of utmost importance for our company. We implement employee development programs that incorporate the latest trends in technology and digitization, along with initiatives focused on physical and mental health, such as the Arctic WellCare Journey. In addition, at Arctic we provide training sessions so that all staff, including interns, subcontractors and temporary employees can contribute to the company's sustainability targets. We champion gender equality in technology through initiatives like Women inTech and Arctic Women Community. Throughout 2023 we organized around 50 workshops for Arctic employees on our workplace culture. 

What are the most significant HR challenges faced by your industry today?

The white goods industry, like many others, is constantly looking for creating and sustaining inclusive workplace cultures and of addressing unconscious bias. Our HR efforts go towards fostering an environment where employees of all backgrounds feel valued, respected, and have equal opportunities for growth.

The industry is also increasingly recognizing the importance of holistic health for employees - physical, mental, and emotional wellbeing. Stress management, mental health awareness, access to wellness programs are all critical areas that need addressing. Moreover, work-life is not just a personal need, it is a critical initiative that benefits businesses, employees, and society at large.

The home appliance industry faces challenges in attracting and retaining top talent, especially in fields like engineering, design, and technology. The intersection of DEI, employee wellbeing, and talent acquisition requires integrated HR strategies. 

Maria Tătaru
Maria Tătaru

HR Director

Could you share details about the teamwork activities offered to your employees?

Arctic prioritizes teamwork for holistic employee growth and fosters an inclusive work environment through initiatives like Arctic Women Community and Arctic WellCare Journey. These programs tackle gender imbalance and promote well-being, showcasing our dedication to a positive workplace culture.

Arctic Women Community was established in 2020, empowers women professionally and personally while striving for gender balance in management through diverse projects and partnerships like workshops, cancer prevention campaigns, and mentoring programs.

The Arctic WellCare Journey was launched 2022, focuses on employees' well-being across seven dimensions, including physical and emotional health, fostering a healthy lifestyle and work-life balance. With both offline and online components, it provides comprehensive support for employees on their well-being journey.

Reflect on your experience with the Best Places to Work certification journey

The communication throughout the certification process was characterized by a high degree of transparency and clarity. The team at Best Places to Work demonstrated a commendable level of professionalism, providing essential support for pivotal steps in the process. The comprehensive report furnished by the certification process serves as a valuable tool for companies to identify areas for improvement. The method employed, wherein strengths were underscored, is duly appreciated. The subsequent follow-up meeting proved to be enlightening and contributory to the overall evaluation.

What advice would you give to someone looking to implement the certification process for their organization?

The certification process involves an assessment of workplace practices and culture that provides valuable insights for identifying strengths and areas for improvement. The focus should not be on the immediate goal - getting the certification, but on creating a culture of continuous improvement and on authenticity. Every employee deserves to work in an environment where they feel valued, supported, and empowered to thrive. Treating employees fairly is not only ethical sound but also a strategic imperative for long-term success. 

Being recognized as a "Best Place to Work" brings great added value to a company beyond just the accolade itself. It signifies that the organization has successfully cultivated a positive and supportive work environment. This recognition not only attracts top talent but also enhances employee engagement, satisfaction, and retention.

Moreover, it is an acknowledgement of the investments made in employee well-being, professional development, and work-life balance, serving as a reminder of the positive impact that prioritizing people can have on the organization.

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Emerging Trends in the World of Work in 2024


  • 1 February 2024
  • Employee Engagement
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The world of work is evolving at an unprecedented pace, driven by technological advancements, societal shifts, and global events. As we step into 2024, several emerging trends are shaping the landscape of work, influencing how businesses operate and individuals pursue their careers. The are some key trends that are redefining the future of work.

Remote and Hybrid Work Models

The COVID-19 pandemic accelerated the adoption of remote work, and in 2024, it has become a permanent feature for many organizations. Remote and hybrid work models are transforming the traditional office setup, offering employees flexibility and a better work-life balance. Companies are investing in advanced collaboration tools and technologies to ensure seamless communication and productivity regardless of physical location.

Emphasis on Well-being and Mental Health

Recognizing the importance of employee well-being, organizations are placing a greater emphasis on mental health support and wellness programs. Flexible schedules, mindfulness initiatives, and mental health days are becoming integral parts of company policies. Employers are acknowledging that a healthy and happy workforce is more productive and engaged.

Rise of Artificial Intelligence (AI) and Automation

AI and automation continue to reshape industries, automating routine tasks and augmenting human capabilities. In 2024, businesses are integrating AI into various aspects of their operations, from customer service to data analysis. The workforce is adapting by acquiring new skills and collaborating with AI technologies to enhance efficiency and innovation.

Embracing Continuous Growth

As technological advancements drive the evolution of job roles, the imperative for continuous learning has taken center stage. Companies are committed to fostering a culture of learning, investing in comprehensive training programs, and establishing partnerships with educational institutions. This collective effort ensures that the workforce remains not only adaptable but also well-equipped with the latest skills essential for navigating the evolving professional landscape.

Diversity, Equity, and Inclusion (DEI) Initiatives

Organizations are increasingly recognizing the importance of diversity, equity, and inclusion in the workplace. In 2024, DEI initiatives are not just checkboxes but integral components of company culture. Employers are actively working to create inclusive environments, address biases, and promote equal opportunities for all employees.

As we navigate the future of work in 2024, these emerging trends underscore the dynamic nature of the workplace. Embracing remote work, prioritizing well-being, adapting to technological changes, and fostering diversity and inclusion are key components of a resilient and forward-thinking workforce. The ability to navigate and leverage these trends will be crucial for both organizations and individuals seeking success in the evolving world of work.

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How AstraZeneca is fostering a healthy work environment in Ivory Coast, Senegal and Cameroon

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How AstraZeneca is fostering a healthy work environment in Ivory Coast, Senegal and Cameroon

Learn how AstraZeneca is emphasizing on putting people first

AstraZeneca Africa
AstraZeneca

AstraZeneca stands out as a beacon of excellence and a workplace that prioritizes employee well-being.


  • Culture
  • Giving Back

AstraZeneca, a leading pharmaceutical company committed to improving health worldwide, has recently been recognized as one of the best places to work in Ivory Coast, Senegal and Cameroon for 2023. 

What makes AstraZeneca one of the best working environments?

AstraZeneca attributes its status as one of the best working environments to the pervasive application of its overall culture. The company emphasizes putting people first and ensuring that nobody is left behind. This commitment to a people-centric approach is a key element contributing to AstraZeneca's positive working environment. If you have any more questions or if there's anything specific you'd like to know about AstraZeneca, feel free to ask!

How would you describe AstraZeneca corporate culture in five words?

AstraZeneca's corporate culture can be described in five words:

  1. Clear Performance KPIs
  2. Fair reward
  3. Personal Development plan
  4. Clear Communication
  5. Inclusion & Diversity

What activities do you offer for employees?

AstraZeneca provides various activities for its employees to enhance their well-being and engagement. Some of the activities offered include:

  1. Health and Well-being: Fitness subscriptions Annual health check-ups Awareness meetings focused on health-related topics
  2. Security: Awareness programs on road and home security
  3. Family: Family day events to promote a sense of community among employees and their families

Does the company give back to the community? In what ways?

AstraZeneca is actively involved in giving back to the community through various initiatives. Some of the ways in which the company contributes to the community include:

People:

AstraZeneca is involved in initiatives like Healthy Heart Africa (HHA) and the Africa PUMUA Initiative. These initiatives aim to ensure broad access to life-changing medicines, particularly in regions where health challenges are prevalent.

Planet:

The company collaborates with non-governmental organizations (NGOs) for environmental initiatives, such as sea cleaning and tree planting actions. This reflects AstraZeneca's commitment to environmental sustainability and corporate social responsibility.

What continuing learning opportunities do you have for your employees?

AstraZeneca provides various continuing learning opportunities for its employees to support their professional development. Some of the initiatives include:

I CAN Projects:

Employees have opportunities to participate in I CAN projects, which provide hands-on experiences and allow them to learn new skills in real-life scenarios.

Mentorship & Coaching Programs:

AstraZeneca offers mentorship and coaching programs to facilitate the growth and development of employees. These programs provide guidance and support for career advancement.

Percepio:

The company has an online platform called Percepio, which serves as an autonomous AstraZeneca site for training on a wide range of topics. This platform enables employees to access training materials and resources conveniently.

A Spotlight on Anchor Audio's Journey to Becoming a Best Place to Work

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A Spotlight on Anchor Audio's Journey to Becoming a Best Place to Work

Learn how Anchor Audio succeeded in navigating HR Challenges and Fostering a great Culture

Anchor Audio
Anchor Audio

Since 1973, Anchor Audio has been a pioneer in manufacturing premium portable sound systems in America. Renowned for innovation, we lead the industry in all-in-one battery-powered PA systems, offering a comprehensive range of wireless technologies. Rooted in our customer-centric CARES core values, we proudly serve education, government, military, and diverse clientele seeking professional grade, robust, reliable outdoor sound solutions


  • HR Practices
  • Leadership

Anchor Audio, a pioneer in manufacturing premium portable sound systems in America, has been recently recognized as one of the best places to work for 2023. 

How do you actively engage your employees?

Anchor Audio’s Strategic People Strategy focuses on Company culture and delivering solutions that enables our team members to actively contribute to, and have a positive impact on, the overall business.  Our Human Capital Management centers on Recruiting and Retaining Talent, Employee Engagement, Performance Management, Compensation and Benefits, Development & Training, Change Management, and Legal Compliance. 

What are the most significant HR challenges faced by your industry today?

As a small manufacturing business in California, it can be challenging due to the state’s high taxes and complex regulations, which has a negative impact on the Total Compensation Portfolio available to our employees. 

We are competing with employers who offer more in way of tangible benefits, however, we offer something many larger employers can’t, a positive company culture and healthy work environment.

Michele Rayl
Michele Rayl

Executive Director, Human Resources

Could you share details about the teamwork activities offered to your employees?

In addition to our comprehensive healthcare benefits and annual holiday schedule, which includes the week of Christmas as a paid holiday, our company is dedicated to various employee-centric initiatives. We offer Pet Insurance, paid volunteer hours to support community engagement, and a flexible hybrid work schedule to promote work/life harmony. We prioritize our team members' well-being by encouraging them to leave work by 4 pm, providing a vacation cash-out option, and offering Leadership Training Programs accessible to all team members, not just management. Our collaborative culture is reinforced through All Team Meetings, incentive programs aligned with monthly goals, and team-building activities such as Foosball Tournaments. Additionally, we provide opportunities for continuous learning and development, including Lunch & Learn sessions, structured coaching programs, and access to our Reading Resource Center

Reflect on your experience with the Best Places to Work certification journey

The Best Places to Work certification journey was exceedingly positive.  As a company we had the time to reflect on how far we had come, what we were doing well, and evaluate areas for improvement.  The process helped to identify improvement opportunities and provided tools for addressing those areas.  Our team members were excited to be part of the process because we foster an environment of collaboration, and we celebrated in style after the certification was announced.  All and all, an extremely well-thought-out process by the Best Places to Work team

What advice would you give to someone looking to implement the certification process for their organization?

It is always a good place to start by asking the question: What does your organization want to achieve through this process and does it align with our Core values?  Don’t rush the process.  Schedule meetings with the BPTW team, reflect, and develop a step-by-step plan for achieving your end goal.  The BPTW team is supportive, offering sound advice, and providing all the tools necessary for your company’s success.

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